Terms & Conditions

Welcome to the official Sarathi Electric Scooter Terms and Conditions page. Please read this document carefully to understand your rights and responsibilities regarding warranty, servicing, and battery care.

Warranty Guidelines

1. Warranty cannot be claimed in cases of abuse, misuse, negligence, physical harm, fire, theft, or natural disasters.
2. Warranty cannot be claimed if any sort of problem occurs due to overcharge or overheating.
3. Warranty can be claimed when mentioned parts are faulty from the manufacturer or anything occurs without any harm under a warranty period.
4. Warranty can be claimed in the showroom or at any authorized company.
5. Warranty can be claimed with the warranty card if not additional charges may be applicable.
6. All 6 free servicing should be done on time.
7. Maintenance should be performed as advised by an authorized service center or dealer.
8. Customers can claim for any parts under warranty if the customer follows the original procedure and still facing the problem.
9. Any parts replaced under the warranty period will not have an additional warranty timeline. (Continues from the purchased date).
10. Timely Service is Mandatory to claim a warranty; the Company will not be liable for damages caused by lack of timely servicing.